位于Alpharetta 小公司诚聘办公室人员

WWZ796

OfficeCoordinator/Office Staff

Roles& Responsibilities:

Witha focus on excellent customer service, efficiency and time management, awell-organized Office Manager, in addition to overseeing and handling inboundand outbound communication with all customers, will be responsible fordeveloping intra-office communication protocols, streamlining administrativeprocedures, inventory control and task delegation.

Belowis a list of various specific duties, not limited in overall scope and subjectto change:

·       The Office Coordinator should be present at the officeduring business hours (Monday – Friday, 8:00 am – 5:00 pm); this may includeopening the office at 7:30 am (for technicians) and does include closing theoffice at 5:00 pm.

·       Ability to manage time and responsibilities, andcapability to work independently.

·       Customer Service:

o  Answer inbound phone calls and respond to voicemailmessages and emails promptly during business hours.  Assist with any walk-ins.

o  Pre-screen potential customers, schedule appointmentswith Estimator.

o  Provide estimates over the phone or in person, asapplicable.

o  Assist Estimator(s) with follow-up on pending estimatesby phone and/or email.

o  Contact customers to schedule installation appointmentsonce all materials are in stock.

·       Manage job orders:

o  Maintain internal system flow for all jobs from the timethe quote is approved to completion of the job.

o  Order all supplies/materials needed for jobs fromappropriate suppliers.

o  Verify all order confirmations from suppliers foraccuracy.

o  Receive all incoming deliveries; provide payments asneeded upon delivery.

·       Office management:

o  Troubleshoot issue(s) with technicians in the field asnecessary; communication with GM/Technicians as needed.

o  Process timesheets for payroll processing.

·       Qualifications & Educational Requirements:

o  Excellent verbal/written communication and organizationalskills.

o  1-2 years’ residential glass experience or equivalent (ordering,estimating, office/project management) preferred.

o  HS Diploma or equivalent.

o  2 or 4-year college degree preferred.

o  All candidates must pass initial background check anddrug test.

·       Preferred Skills:

o  Microsoft Office proficient (Word, Excel).

o  Experience with QuickBooks Online and web-based customerservice software (CRM) preferred.

主要有两点：

1.能与客户，供应商等熟练的电话交流，并且有客服沟通经历。

2.能熟练使用电脑办公软件。

公司位于Alpharetta Halcyon，400 号公路旁，交通方便。工作轻松自由，如有兴趣与公司一起发展请发简历至：wwenzhi@yahoo.com.  期望薪资及其他待遇可附在简历中。

WWZ796

希望招揽各位人士与公司一起发展，感谢！