C2 Education is HIRING Program Lead

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Job Descriptions:

The Program Lead is integral to the success of C2 Education by providing support to the CenterDirector (CD), answering student and parent questions, and ensuring a highlevel of customer service.

Responsibilities:

·        Provide superior customer service, dedicated toexceeding the expectations and requirements of customers.

·        Schedule and conduct interim conferences withparents and students.

·        Maintain full knowledge of school courses,academic plans, and student progress and provide it to students and parentsupon direction from CD.

·        In conjunction with CD, perform class schedulemaintenance to effectively staff sessions that meet company efficiency andusage targets.

·        Assist CD with sales conferences withprospective customers to review C2’s programs and services.

·        Support school and community events by ensuringthat marketing materials are updated, printed, and readily available

·        Manage inventory of workbooks, office supplies,and marketing collateral.

·        Quickly and accurately communicate customerrequests to management.

·        Document sales by creating or updating customerprofile records.

Key Competencies/Success Factors:

·        Exceeds the expectations and requirements ofinternal and external customers.

·        Exhibits professional and approachable demeanor,understanding they are often the “Face of C2 Education.”

·        Fosters an environment of open communicationwith students and parents to ensure positive and effective conflict resolution.

Passion forResults:

·        Commits to the success of the center andsupporting the CD to achieve results.

·        Approaches situations with a positive attitudeand offers creative solution-oriented options when faced with challenges.

·        Organizes and manages multiple responsibilitiessuccessfully.

·        Proactively works to solve issues before theyarise.

Works Well withOthers:

·        Establishes and maintains effectiverelationships with others and gains trust and respect.

·        Listens, communicates, and responds well withothers both internally and externally.

·        Demonstrates an attitude of helpfulness,support, and service.

·        Creates and contributes to a team environmentthat is positive and productive with all employees.

Personal Drive andDevelopment:

·        Has a desire to grow professionally and take ona leadership role.

·        Actively continues self-development by gainingknowledge and further building skills in the following areas:

o  Education Curriculum

o  Sales Analysis

o  Time Management

o  Coaching and Communication Skills

o  Leadership Development

Qualifications:

·        1-3 years of relevant work experience

·        Bachelor's degree required

·        Background in sales, education, hospitality, orretail

·        Very comfortable engaging with new people

       Our location: 748 W., Route-70, Marlton, NJ 08053

       Telephone: 856-810-3740

       Email: cherry.hill@c2educate.com

       Wechat: leshangman

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