Customer Service Rep / Receptionist

313嗯

Customer Service Rep / Receptionist

FH Group Auto – Secaucus, NJ

A leading auto accessories e-commerce company in Secaucus is currently searching for a passionate, friendly and customer service oriented candidate to fill an open full-time position in Receptionist/Customer Service.

Candidates must have exceptional customer service experience, speak English fluently, be professional, adaptable, and consent to a background check and drug screening test.

REQUIREMENTS:

* Minimum 1-year previous customer service experience is required

* Reliable, highly organized, attention to detail, courteous, friendly, professional and amiable

* Strong interpersonal skills, as this job requires frequent interaction and communication with customers via call and/or email

* Able to multi-task in a fast paced environment and perform well under pressure

* Eager to learn and take on additional responsibility

* Loyal and hard working

* Computer proficient with working experience in MS Word and Excel

* Writing comes second nature

* Excellent work ethics, including perfect attendance and punctuality

* Experience in eBay/Amazon or other marketplaces is a plus.

Basic tasks: answering customer calls and email inquiries, help walk-in customers, organizing, filing, data entry and help out with other miscellaneous tasks when needed. Bilingual (Fluent in English and Mandarin or Spanish) will be a plus.

Please email to linda@fhgroupauto.com or call (201) 210-2426 Ext. 131