【Cooler Master USA】在Chino招聘一名会讲粤语的全职销售助理

Kiyomi1

Company

Cooler Master is dedicated in providing the best solutions to customers and aims at exceeding customers’ expectations. The three cornerstones of our business philosophy are innovation, speed, and customer satisfaction.If you are a bright and high-energy professional, you will feel right at home. Because we look for and recognize individuals who can thrive in a forward-moving environment, and who can infuse our atmosphere with their own commitment to personal and corporate success. We are committed to creating unique and rewarding experiences for both customers and employees. Everyone has common goals and aspires to be their best.

Summary

Sales Associate needs to apply knowledge of concepts, practices and procedures to interpret and apply company sales policies and procedures. The duties and expectations for this role will be to function as a vital part of the Indoor Sales Team. Provide support in all areas as needed or required.

Job Duties

• Forecasting**
• Continuously monitor product run rates and customer’s sell through/inventory level/run rate/order pattern/promotion planning to prepare for weekly forecasting
• Proactively check/reduce inventory aging by collaborating with Channel Marketing to prepare and execute action plans
• Responsible for local (Chino) and direct (FOBHK) shipment inventory
• Collaborate with PM/MKT on initial launch ordering QTY
• Order Processing**
• Order processing & fulfillment for both local and oversea purchase orders
• Provide tracking and order status updates
• Maintain and reduce backorder logs and scheduled fulfillment dates
• Edit/cancel open items on POs at customers’ requests
• Review/Monitor oversea shipments to ensure timely delivery
• Communicate with carriers to ensure pickup and delivery
• Customer Support**
• Update customer with estimated ship dates when requested
• Provide certain customers with stock report once a week
• Provide certain customers with backorder report once a week
• Dispute any shortage, damage or charge backs by providing POD and filing claim
• Establishes a strong presence within named account while maintaining current rate of business’
• Resolves customer issues in a timely and thorough manner; reports issues to manager as appropriate
• Promotion Setup**
• Create mail-in-rebate forms and send to customers and rebate houses
• Fill out instant rebate forms for certain customers and send in for processing
• Administrative month-end paperwork
• Create credit memos when debit memos are received and submit to accounting
• Create accruals at month end for promotional item expenses (IR/MIRs)
• Create accruals at month end for contracts and agreements
• Assist warehouse team with second count after orders are picked
• Learning**
• Continuously keeping up with industry trends and news
• Understanding of Cooler Master products knowledge
  

Job Requirements

• High school GED degree or above; 1-2 years’ sales related experience; or an equivalent combination of experience and education.
• Proficient computer skills and working knowledge of MS office suite (excel, power point, word and outlook)
• Bilingual in Cantonese/Mandarin is preferred but not mandatory.
• Must have the ability to write reports and business correspondence and ability to effectively present information and respond to questions from groups of managers, clients, customers.
• Be able to speak clearly and persuasively in positive or negative situations with great interpersonal skill; must be able to write clearly and informatively and be able to present technical data clearly and effectively; must be able to read and interpret written information.
• Must have the ability to work well in a group environment, follow instructions, and focus on solving conflict.
• Ability to add, subtract, multiply and divide units of measures, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage into drawings and interpret graphs.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  

Kiyomi1

Please send your updated resume to: human_resources@coolermaster.com