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研究生
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晚上刚去load了回来,load的时候感觉把所有的问题全遇到了,小二也被整得很烦,我也很烦
1. 这是个人问题,AA被decline了,半天没收到fraud短信或者Email(我有注册过),打电话,那头让我举着电话等了好久,说系统慢的不行,给我发了两次验证码我也收不到,最后是挂了重新打电话给我才OK。
(这两天是所有银行都在维护么?你妹。。)
2.没法连刷两次,刷一次输完金额以后,再刷第二次,系统通不过,忘了写的啥内容了。Load完1000后再试一次,还是没法连刷。不知道是怎么回事
3.中途又遇到系统offline的情况,重新试了一次,换了个金额又可以了
4. load了一次500,出了票,小的那张说transaction不能通过,但是大票上又显示通过了,回到车里一查有个500到reversal了,然后有另外一个500刀通过了,总共有两个500刀的。。无语了,不知道这是不是比较常见?
5.这帮小二感觉还是从来没见过这卡啊!虽然这是很大的大城市。。各种不会,各种不相信我,各种对我没耐心。
另外在FM上面看到这么一段话分享给大家:
I am in direct contact with a high level executive at American Express and I can confirm that Amex was indeed doing system wide maintenance yesterday across all of its products. This equally affected REDCard, Bluebird, Serve, as well as some credit cards, and accounts using online bill payment systems. This was a major update and we expected intermittent problems. Because REDcard is a test product, it is certainly possible that credit card loads will be disabled in the future. However, Target and Amex are currently in disagreement over this feature because Target believes that the ability to load credit cards has attracted a lot of new customers as well as increased spending at Target. They are measuring this by the number of people who pick up a few things every time they load their REDcard. As such, Target has proposed to pay a larger portion of the percentage fee incurred for using credit cards as payment. For now, all indications point towards the continued use of credit card reloads for REDcard. |
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