ShopShops is an interactive, live-stream global marketplace that connects retailers and brands directly with cross-border shoppers. We have virtualized the physical shopping experience for global consumers by providing them with real-timecuration, interaction and content.
We are seeking candidates who possess a strong background inorder processing and procurement life circle from order placing to orderfulfillment, while ensuring an exceptional customer experience. Our candidatesmust thrive in a customer-centric culture and possess a keen eye for detailsand exceptional communication skills.
Essential Functions:
- Process domestic and international orders
- Communicate in order purchasing with vendors
- Partner with Sales/Manufacturing/Shipping Departments to ensure order accuracy
- Generate POs and data reports
- Resolve customer claims from our Chinese customer services team
- Handle daily administrative tasks and other related projects as assigned
Required Education and Experience:
- Bachelor’s degree minimum
- Must be fluent in both English and Chinese
- Computer proficiency in Microsoft applications especially in Excel and Word/Pages
- Detail-oriented, multi-tasking and strong organization and communication skills
- Excellent Customer service skill
- 1 - 2 years of relevant working experience
US citizen ship or greencard only.
Please send your resume to harrypan.shopshops@gmail.com
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