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HOW CAN I GET CREDIT FOR PURCHASES WHERE I DID NOT HAVE / FORGOT TO PRESENT / OR THE CASHIER FORGOT TO REQUEST MY CARD?
If you need us to apply points towards your VIP Loyalty account please email us at VIPLoyalty@C21Stores.com or call us weekdays between 9am & 5pm EST at 877-350-2121. Please make sure you email us your Loyalty Account number, the transaction number, store number, register number, date of purchase, and the amount as we need to first verify the transaction and we are then able to apply the points earned as long as the transaction is from a receipt purchase after you signed up for our VIP loyalty program or as a guest accommodations no older than 24 hours prior to our original sign up date. |
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