有人在priceling退过机票换travel credits吗

豆猫猫爱吃鱼

前几天我cancel了一个机票，但是机票不能退，客服说可以 换成 travel credits，  邮件里是这么说的

Airline travel credits expire and are subject to guidelines imposed by your ticketed airline! Tickets must be exchanged AND travel must be completed by Mon, Jan 23, 2017. In addition, please note that your travel credit is non-transferrable, is valid only on American Airlines, and is subject to an airline-imposed exchange penalty plus any airfare differential. If exchanging through us, you will also be responsible for a 30.00 USD processing fee per ticket. All fees and airfare differential are payable upon rebooking of your new itinerary. Click hereto visit the website and select the Fare Rules link to view your airline's Fare Rules and exchange penalty amount.

Your travel credit is an airline credit and is valid only for the purchase of a new airline ticket; credits cannot be applied toward the purchase of a vacation package or toward tickets previously purchased - whether purchased directly with the airline or on our website.





我理解的就是我的账户里有600多积分可以用来再换机票， 在2017年之前用完就行了。不知道是不是我理解错了。


我前几天定了一张机票，单程的，用了200多分，然后客服说我还有400多分。


今天打电话去定返程的机票，客服说我没有积分了，因为上次已经换完了一张单程的了，所以积分没有了。


所以他的意思是这个积分只是一次性使用的？ 我上次定200多刀的机票，那剩下的400多分就全作废了吗？？？


感觉好坑爹啊，也不知道是不是我自己没搞懂他们的条款，但是我确实没看到说这个是one time use only啊，还是 exchange就是指 换一次的意思呢？






这400多的分就那么没了，好心疼啊。。需要打电话过去理论吗

笨猪Bonjour

打客服问了吗？
来自: iPhone客户端

豆猫猫爱吃鱼

笨猪Bonjour 发表于 2016-2-16 15:59
打客服问了吗？

问了。。 sorry about that

然后就没了。。
我写邮件去撕了，还去facebook留言了，客服让我私信他，然后就没有然后了