娇诗韵退货问题

乌拉拉哇咔咔 · 发表于 2014-9-11 15:51:47

之前order了份娇诗韵，原价的 TT
现在有折扣想退掉，但是他只给了一个很小的return label啊，木有见过那么小的，所以问下还需要自己付邮费么，还是直接扔到邮筒去
Ps我只order了一个set，有赠小样跟之前的那个唇蜜gift，我需要都return么，还是可以只把set return了，小农你懂得。尤其现在没法两个code叠用，愤愤不平啊

YAYA_学着自信 · 发表于 2014-9-11 16:15:11

e always want to ensure your complete satisfaction when shopping on Clarins.com.

We do accept the returns of unused items purchased on website. We cannot accept an item that has been opened, unless the product is damaged or defective. In case of a damaged, defective, or incorrect item, please contact our customer service center at 866-325-2746.

• Item(s) must be returned to us, within 30 days of the ship date. Products must be unopened and in original packaging, with all accessories and inserts.

• Packages must be returned prepaid. We are unable to accept C.O.D. deliveries.

• Refunds are made to the original form of payment, with the exception of electronic Gift Certificates, in which case a new eGift Certificate will be emailed to the original recipient.

• Electronic Gift Certificates cannot be refunded or returned for credit.

• If a boxed Beauty Set is being returned, all products in the Set must be returned.

• If your order contained a Gift with Purchase (GWP), the GWP must also be returned. If the GWP is not returned with the original product your refund will not be processed.