Customer Service Rep / Receptionist

313嗯

A leading auto accessories e-commerce company in Secaucus,NJ is currently searching for a passionate, friendly and customer service oriented candidate to fill an open full-time position in Receptionist/Customer Service.
Candidates must have exceptional customer service experience, speak English fluently, be professional, adaptable, and consent to a background check and drug screening test.
REQUIREMENTS
* Minimum 1-year previous customer service experience is required
* Reliable, highly organized, attention to detail, courteous, friendly, professional and amiable
* Strong interpersonal skills, as this job requires frequent interaction and communication with customers via call and/or email
* Able to multi-task in a fast paced environment and perform well under pressure
* Eager to learn and take on additional responsibility
* Loyal and hard working
* Computer proficient with working experience in MS Word and Excel
* Writing comes second nature
* Excellent work ethics, including perfect attendance and punctuality
* Experience in eBay/Amazon or other marketplaces is a plus.
Basic tasks: answering customer calls and email inquiries, help walk-in customers, organizing, filing, data entry and help out with other miscellaneous tasks when needed. Bilingual (Fluent in English and Mandarin or Spanish) will be a plus.
Job Type: Full-tim