中國南方航空洛杉磯誠聘客戶支持代表

CZHR

天合聯盟成員中國南方航空公司現誠聘以下全職人員： 客戶支持代表 主要負責代理及旅客的航空票務與服務諮詢，有相關經驗者優先，需耐心細緻有團隊合作精神，洛杉磯市區辦公室全職，公司提供業務發展培訓，需專科以上學歷，中英文流利，有合法工作身份，員工將享有競爭力薪酬待遇、機票福利及醫療、牙醫保險等。有意請投遞簡歷至CZHR@CSAIR.US，歡迎有志之士加入。

Passenger Reservation &Ticketing Representative

ChinaSouthern Airlines- Los Angeles CA

Summary

This is the best opportunity to join ChinaSouthern Airlines in the North America Region. We are a proud member of SkyTeam and operate the largest fleet, mostdeveloped route network in the world. Currently, the airline fleet is rankedthe first in Asia and the fifth in the world. And we are the first airline inthe world to operate both A380 and B787. For further information on theairline, please check www.global.csair.com.‪Benefits include a competitive salary andtravel benefit, company paid employeemedical/dentalinsurance.

Principle Duties and Responsibilities

Works in a cooperative spirit to ensure the success of China Southern;

Handle outbound and inbound calls for passengers and travel agents;

Handle incoming request from customers by email or fax and managing their inquires or requests;

Answer Customer inquiries regarding flight arrivals, delays, cancellations, flight irregularities, facilities, and other general information;

Learn and complete the process of taking reservations, issuing tickets and making changes to the existing tickets;

Provides friendly service to and maintains positive relationships with all internal and external Customers.

Requirement and Qualification

College graduate or above with good communication skills in both Chinese and English;

Good communication &  customer services skills;

Skilled use of Microsoft Office software (Excel, Word, etc.);

Self-motivated;

Weekend/holiday shifts required;

Applicants must have legal permit to work in the U.S.

Hank-sun

感觉很棒的样子