Respond to client in a timely manner by phone, email, etc.
Assist clients by answering questions about their policies, including explaining insurance concepts and processing claims paperwork (training will be provided!)
Quickly and accurately file applications and quote on Internet
Provide additional support to teammates and staff as needed
Qualifications
Strong interpersonal and communication skills, both written and oral
Good organization skills
Self-motivated and fast learner
Must be able to work independently and also thrive in a team environment
Proficiency in Microsoft Office Suite, including Outlook
Bilingual English & Chinese
Insurance experience is a plus!
Essential Skills
Proficient computer skills ( Outlook, World, and Excel)