Operation Specialist --New York, Full-time/Part-time

10293847

https://www.linkedin.com/jobs/view/1306470454/

Chowbus is a fast growing, well-funded food startup headquartered here in Chicago on a mission to help diners to discover new and exquisite dishes, and to give traditional mom and pop restaurants a fighting chance to succeed without compromising who they truly are. By building a super app, our goal is to be the one stop shop for everything related to food.

About the Role

The Operations Specialist role is a unique opportunity to help expand Chowbus main service. This is a critical role as it interfaces with Chowbus driver partners to optimize the food delivery process. This operations-driven role calls for a rare combination of creative problem solving, detail orientation, and interpersonal ability to manage partnerships.

This is a rigorous business side role in a high growth environment, and you will work with the Chowbus Chicago operations teams along with headquarters-based engineering, product, and marketing teams. This role will have responsibility for the growth of the Chowbus business and meaningful ownership over the driver leg or restaurant leg of the marketplace.

What You’ll Do

• Develop and optimize processes. Scale new and existing processes to allow the business to efficiently operate and grow
• Optimize delivery times, earnings, restaurant satisfaction with couriers, and eater (recipient) satisfaction with couriers; help make our couriers as efficient and effectively as possible
• Drive analysis on important strategic decisions in order to optimize our regional business
• Develop analytical frameworks to support the company in new markets and products
• Identify operational weaknesses and help improve or innovate new processes to keep our local teams as efficient as possible
  
  

What You’ll Need

• Bachelor's Degree
• Experience in operation, or start-up role is a plus
• Ability to work independently as well as in a team environment
• Ability to multi-task, prioritize, and manage time effectively
• Excellent written and interpersonal communication skills
• Must be extremely detail-oriented and customer-centric
  
  

What You’ll Get

• Lunch catered in the office
• Rare and motivated start-up environment
• Smart, engaged co-workers
  
  

Send resume to Hello@chowbus.com  (tittle needs to mentioned NYC)