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[American Express运通卡] Aspire的FN没拿到的话怎么撕,不是开卡的

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博士后

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楼主
发表于 2018-12-19 08:12:30 来自手机 | 只看该作者 回帖奖励 |倒序浏览 |阅读模式
是每年都能收到的那种,从第一年开始就有,现在过了5个半月了也没有收到。





来自: iPhone客户端
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副教授

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沙发
发表于 2018-12-19 08:18:46 来自手机 | 只看该作者
是不是没收到email?或者spam了?amex网银里面也能显示这个fn。 自己找找先。如果还是没有,打电话或者chat问客服。
来自: iPhone客户端
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博士后

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板凳
 楼主| 发表于 2018-12-19 21:27:43 | 只看该作者
hypnos 发表于 2018-12-19 08:18
是不是没收到email?或者spam了?amex网银里面也能显示这个fn。 自己找找先。如果还是没有,打电话或者chat ...

不是spam。网银里面也显示没有。我知道你说的意思,正常现在amex都是能够把certificate number显示在网银里面的。

现在amex在赖。当时bonus是被deny了(弹窗),我还是选择申请。现在说这个benefit是acquisition bonus。你被deny了welcome offer那这个card benefit你也不能享受。明明是他们的系统glitch。

她找出一个理由,你证明以及否定掉。她就找下一个理由。

现在amex真的不行了。好赖皮啊,没想到一个大银行能做到这样。


附件:Aspire Annual Free Night Terms - 尤其注意"You will receive the reward email within 8-14 weeks after opening your Card Account and each year within 8-14 weeks after your Card Account anniversary date. "
Annual Weekend Night Reward

During each year of your Card Membership, you will receive one Annual Free Weekend Night Reward from Hilton Honors. The Annual Free Weekend Night Reward will be issued in the form of a redeemable code and sent in an email from Hilton Honors to the email address listed on your Hilton Honors account. You will receive the reward email within 8-14 weeks after opening your Card Account and each year within 8-14 weeks after your Card Account anniversary date. This benefit is only available to the Basic Card Member on the Card Account. The Annual Free Weekend Night Reward can be redeemed for one weekend night standard accommodation, double occupancy, subject to availability at properties in the Hilton portfolio, excluding those listed at HiltonHonors.com/weekendreward. A weekend night is defined as Friday, Saturday or Sunday night. To redeem the Annual Free Weekend Night Reward, Card Members must call 1-800-446-6677 and mention the code provided by Hilton Honors. The Annual Free Weekend Night Reward expires within one year from the date of issuance and must be redeemed on or before the expiration date. An Annual Free Weekend Night Reward will be forfeited if not redeemed on or before the expiration date. Card members are only eligible to receive this benefit once per year of your Card membership. You are only eligible to receive the Annual Free Weekend Night Reward once per year of Card membership, and you are only able to receive this benefit with an upgrade to the Hilton Honors Aspire Card one time.

To ensure receipt of the reward e-mail notification, you should confirm the correct email address is listed on your Hilton Honors account profile. You can also check your Hilton Honors account for the status of any Annual Free Weekend Night Reward issued to you (including the expiration date) by calling 1-800-446-6677. The Annual Free Weekend Night Reward is not transferable and may not be redeemed for cash or Hilton Honors Points. An Annual Free Weekend Night Reward may be combined with other Hilton or Free Night promotions in market and may be added to an existing paid or Reward stay. A Free Weekend Night Reward includes all applicable resort fees and taxes on the cost of the room for the redeemed night. The Card Member is responsible for all incidental charges.Annual Free Weekend Night Reward redemptions may be cancelled pursuant to the Free Weekend Night Reward cancellation policy on the Hilton Honors Program website (hiltonhonors.com).



目标20卡,蛤蛤蛤
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助理教授

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地板
发表于 2018-12-19 22:37:16 | 只看该作者
本帖最后由 windywinter 于 2018-12-19 21:40 编辑
坐标va 发表于 2018-12-19 20:27
不是spam。网银里面也显示没有。我知道你说的意思,正常现在amex都是能够把certificate number显示在网银 ...

纯特么胡扯,card benefit不能享受那年费是不是也不应该交了?
这个是明确列在card benefit里面的,跟开卡奖励毛关系都没有

再找一个客服,再不给就CFBP
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博士后

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5#
发表于 2018-12-19 22:47:26 来自手机 | 只看该作者
我建议直接CFPB,毕竟客服都是看到结果反推原因。哦,反推都算抬举他们了。应该是看到结果现场捏造原因
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博士后

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6#
发表于 2018-12-19 22:52:32 来自手机 | 只看该作者
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副教授

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7#
发表于 2018-12-20 07:39:31 来自手机 | 只看该作者
什么是cfpb?
来自: iPhone客户端
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副系主任

吃货吃货吃货

Rank: 11Rank: 11Rank: 11Rank: 11

最佳新人常驻居民论坛元老

8#
发表于 2018-12-20 12:35:32 | 只看该作者

投诉机构,Google it
寿限无寿限无扔屎机前天的小新的内裤新八几的人生巴鲁蒙格·费扎利昂·艾扎可·休纳德
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