CHASE升降级不能message了？

cleverley · 发表于 2018-11-19 10:42:31

今天message说要降级CSP，然后客服回复说，有降级选项，但是必须打电话处理。
是这个客服不愿意做，还是现在chase取消了message客服的权限了？

cleverley · 发表于 2018-11-19 10:45:24

“you currently have different options to avoid the
annual fee by requesting a product change.

However, we are unable to assist with product change
requests by email. Please contact Customer Service at the
number listed on the back of your card so we can discuss
the options available.
”